Your business data stays yours.

We collect information you provide directly, including your name, email address, account details, store information, product catalog, and customer or order information you choose to manage through Falsa.

We also collect basic technical information such as device type, browser, IP address, and product usage data to keep Falsa secure and improve how the service works.

We use your information to provide and maintain the service, process transactions, send important account messages, respond to support requests, prevent fraud, and understand which features are most useful.

We do not sell your personal information or your customers’ personal information.

We share information only with service providers that help us operate Falsa—such as hosting, database, authentication, analytics, payment, and email providers—or when required by law.

These providers may access information only to perform services for us and are expected to protect it.

We use reasonable administrative, technical, and organizational safeguards designed to protect your information. No online service can guarantee absolute security, so please use a strong password and keep your account credentials private.

We retain information for as long as needed to provide Falsa, meet legal obligations, resolve disputes, and protect our service. You may ask to access, correct, export, or delete your personal information.

To make a privacy request, email hello@falsa.app. We may need to verify your identity before completing a request.

We may update this policy as Falsa evolves. If a change is significant, we will provide reasonable notice through the service or by email. The date at the top shows when this policy was last updated.

Questions about this policy can be sent to hello@falsa.app.